I guide products and programs from conception to launch, and see them through to a smooth landing. I bridge engineering, customers, and business to deliver outcomes that show up in the data.
I bring together the technical and business sides of healthcare SaaS: turning data into decisions, designing the processes teams run on, shipping features customers actually use, and staying close enough to customer success and support to know what's really going on.
Stitches together data from Metabase, HubSpot, and production systems to surface the business story behind the numbers, turning messy, multi-source data into clear insights that drive decisions.
Identifies where workflows break down, then builds the systems, processes, and cross-functional alignment to fix them, so teams stop working around problems and start working through them.
Contributed across the product lifecycle at a healthcare SaaS startup: discovery, user stories, roadmaps, sprint tracking, QA, and post-launch iteration.
Served as the bridge between customers and engineering, maintaining above 90% client retention across 200+ accounts while translating field feedback into the product roadmap.
Browse the full project portfolio, from AI-powered tools and enterprise rollouts to scalable automation systems and 0-to-1 product launches across SaaS and enterprise environments.
Explore Projects →