Product Manager.
Data Analyst.
Cross-functional Leader.
I spent over a decade as a physical therapist and clinic director watching technology promise to improve care but often get in the way instead. Providers were overwhelmed. Tools were clunky. And the people who built them rarely spent enough time with the end user to understand why.
That experience inspired me. I transitioned into the tech startup world to guide product development, customer success, and process improvement because I wanted to be the person who closes that gap, sitting between the teams that build technology and the customers who depend on it every day.
My mission is to make complex technology feel simple, intuitive, and genuinely useful at scale. Not just functional. Remarkable. I bring that same commitment whether I'm building a process from the ground up, designing automation that saves thousands of hours of manual work, or driving adoption across organizations of every size. If the customer still has to think too hard, the job isn't done.
At Prediction Health, I put that mission into practice as a customer success leader and business process engineer, contributing to product strategy and direction for a React-based analytics and compliance platform while guiding growth from 20 to 200+ client organizations across SMB, mid-market, and enterprise and maintaining above 90% retention. I served as a bridge between engineering and the people who used the product every day, shaping priorities from the customer side.
Before any of this, I spent a decade as a practicing physical therapist and clinic director. I've worked inside the reporting, referral tracking, staff dashboards, and compliance tools that rehab clinics depend on every day, and had a hand in shaping how some of them were built. I don't understand this space from a spec sheet. I've lived the patient load, the documentation pressure, and the operational realities these tools are designed to solve.
"To bring my unique combination of technical depth and human-centered thinking to an innovative team, building products that make complex technology invisible and improve everyday life for as many people as possible."
Outside of work, you'll find me in the Pacific Northwest with my family and my Golden Retriever Luna, paddle boarding on the neighborhood lakes or getting in a round at the local golf courses.